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Travel / Wanderings 2017

Kennitala

I wanted to open a bank account, join a golf club and register a printer warranty. Iceland's identity system blocked all three.

By Martin Uetz3 min read
One foreign identity object remains outside an Icelandic digital access gate.

I met my wife in 2008. We married in Iceland in 2012. I'm Swiss, with dual UK citizenship. I speak French, English, and enough Icelandic to order coffee and complain about the weather. I still cannot fully exist in Iceland's digital systems.

The system works beautifully

The Kennitala is brilliant. It's a 10-digit national ID number that every Icelander gets at birth. It is the skeleton key to Icelandic bureaucracy: passport, social security number, tax ID and digital identity in one number. Want to open a bank account? Kennitala. Pay taxes? Kennitala. Buy property? Kennitala. Subscribe to a newspaper? Kennitala. It's elegant. It's efficient. It's the sort of thing that makes you understand why Icelanders are good at building digital infrastructure.

Life in the alien file

I do not have one.

As a foreigner, I'm on the UTANGARÐSSKRÁNING, the Alien Registry. I exist, technically. I have a residence permit. I can work. I can buy a house (barely). But I'm not in the public registry. I'm in the alien file. It's like being a ghost with a residency stamp.

What the missing number blocks

In practice, that means:

I couldn't open a bank account. Not without a resident Icelander vouching for me. I wanted to move money into Iceland, set up local transfers, pay bills. Iceland said no. That's fine, I have an account in Switzerland. But wouldn't it be nice to not need a workaround?

I couldn't join the golf club. It may sound trivial, yet Icelandic golf clubs are social centres. I wanted to join, learn Icelandic, meet people. The membership form required a Kennitala. Fore! Denied.

I couldn't get a printer warranty. My printer broke. I found a local retailer who had the exact model. They offered a two-year extended warranty for like €40. Absolutely reasonable. They needed to register the warranty. Kennitala. I had no Kennitala. They had no alternative system. The warranty existed, but not for me.

I couldn't get on real estate alerts. My wife and I looked at buying. The property websites require a Kennitala to sign up for notifications. Without it, you're browsing manually like it's 1999.

The bizarre part is that Iceland has solved the identity problem. The Alien Registry exists. It's digital. It works. It is disconnected from everything that matters. It's like they built the most sophisticated digital infrastructure in the world and then decided foreigners should use smoke signals.

The fix already exists

I proposed making the Alien Registry universally available. My Icelandic friends, nicely, found this hilarious. Let foreigners have a functional ID number. Flag that we're not citizens. Restrict whatever needs restricting, maybe real property, political participation, citizenship benefits, fine. But everything else? Bank accounts, subscriptions, warranty registration, golf clubs? Let us have access.

Technically, it is one flag in the database: "This person is foreign, and here's what they can and cannot do."

Iceland built the hard part, then stopped 30 centimetres short of making it useful.

The Kennitala is a reminder that great infrastructure requires completeness and attention to every user. It means realising that a foreigner who's married to an Icelander, who's been in the country for years, who wants to participate in society may deserve to open a bank account.

The workaround

I've got a workaround now. A Swiss bank account. My wife handles the rest. It works.

But somewhere, some other foreigner is staring at a printer warranty form, learning the same lesson.

Come to Iceland. It is beautiful. Marry an Icelander if you are lucky enough. Until the registries connect, bring your own ID number.